Any time I have an idea, I can just push it to the farm and it’s done when I come into work.
Accure Health develops and integrates miniaturized biosensor technologies and digital healthcare solutions to enable fast, cost-effective and highly accurate cancer diagnosis in point-of-care settings, and to facilitate real-time patient monitoring and personalized health.
The following is a transcript of an interview between Harnek (CEO of Makerfleet) and Guong (Chief Hardware Engineer at Accure Health). Due to Accure Health’s IP, we cannot show pictures of what they printed. Our post-interview notes are in italics.
Harnek: You already had 3D Printers before. What made you switch?
Guong: Initially, I didn’t know the advantage of your printers. First, it’s much faster. I can start it at night from home, but I can’t start the other printers from home. If I want to print something, I can do it from home and pick it up today. It’s extremely easy. (Phew. Making their lives much easier was a good sign)
We were using the Form 2 first, but we didn’t need it; the other 3D printers we were using were just less reliable. The Form 2 is really nasty. I have to clean it and it can be very dirty. So before you, it became a decision between the Form 2 and the less reliable printers. The Print Volume you have is much larger than the Form 2, and the Form 2’s support material is extremely annoying.
I also liked your turnaround time. It’s extremely quick. Any time I have an idea, I can just push it to the farm and it’s done when I come into work.
Harnek: What issues did you have?
Guong: Initially, software glitches. Now, most of it is clean.
The X and Y axis to rotate aren’t the best. Needs better UI for that.
Confusion with if cancelling a print will actually work. (Memory issue with our controllers. Fixed in most recent patch)
Print status can be confusing. If the live stream is on, is my print really finished? Sometimes the live stream would turn on, but it failed. (Memory issue with our controllers. Fixed in the most recent patch)
Surface underneath the print is very rough, but not the end of the world.
Getting rid of support material was hard initially, but you worked on that and it got better.
Other than that, it’s pretty good.
Harnek: You printed out 34 print jobs in a month and a half. Your bill came out to $960 dollars for 17,800 minutes of printing. Was that worth it?
Guong: Oh wow, I didn’t even know I printed that much.
Harnek: Haha yeah, you printed out $650 dollars worth within the first two weeks we were here. We had to ask you to stop.
Guong: It’s a very good price! It’s so addicting to keep printing. I can just have an idea and push it to the farm and then pick it up. Much easier and faster than ever before.
Post Interview Takeaways
This was interesting. Guong was a heavy user of the farm and loved it and was more willing to go through the software UI and UX bugs than anyone before. He constantly helped us find bugs in our software and ensure things were working well. It’s cool to see someone believe in your product and want to see it improve.
His company is now much further down the line in their hardware prototyping and we can’t wait to see where the company goes!